Return Window:
We want you to love your LIVMS pieces! If you’re not completely satisfied, you can return your order within 30 days of receipt for a full refund or exchange.
Return Process:
- Contact us at info@livms.online to initiate a return.
- Once approved, you will receive instructions for returning your items.
- Items must be in their original condition with tags attached.
Free Return Shipping:
We offer free return shipping within the UK. For international returns, customers are responsible for return shipping costs.
Restocking Fee:
There is no restocking fee for returned items.
Final Sale Items:
Items marked as “Final Sale” cannot be returned or exchanged.
Refunds:
Once your return is processed, refunds will be issued to your original payment method. Please allow up to 7 business days for the refund to appear in your account.
Privacy Policy
Collection of Information:
We collect personal information when you place an order, sign up for our newsletter, or engage with our website. This may include your name, email address, shipping address, and payment information.
Use of Information:
Your information is used to process orders, improve your shopping experience, and keep you informed about promotions or updates. We do not share your personal details with third parties without your consent, except when required for order fulfillment.
Data Security:
We take the protection of your data seriously and use secure encryption technology to ensure your personal information remains safe during transmission.
Cookies:
Our website uses cookies to enhance your shopping experience. By using our site, you agree to the use of cookies to personalize content and ads.
Your Rights:
You have the right to request access to, correction of, or deletion of your personal information. To exercise any of these rights, please contact us at info@livms.online.
